Privacy Policy

This Privacy Policy explains how Codeaamy FZCO ("Planout", "we", "us") collects, uses, shares, and protects your information when you use the Planout mobile application and website (the "Service"). By using the Service, you agree to the practices described here.

1. Information we collect

Information you provide

• Account details — your name, phone number and/or email, and profile photo.
• Profile & preferences — bio, status, time zone, interests, and availability/schedule you set.
• Content you create — groups, events, itineraries, messages, and shared expenses.

Information collected with your permission

• Contacts — if you allow it, we access your contacts to help you find friends already using Planout. We do not upload your entire address book without your action.
• Calendar — if you connect a calendar, we access availability information to help schedule plans.
• Notifications — a device token so we can send you push notifications.

Information collected automatically

• Usage & device data — app interactions, device type, operating system, and diagnostic/crash data used to keep the Service working.

2. How we use your information

• To create and manage your account and provide the Service;
• To coordinate plans — matching availability, forming groups, sharing itineraries, and splitting expenses;
• To send you invites, reminders, and updates via notifications;
• To keep the Service secure and prevent abuse; and
• To fix problems and improve features.

We do not sell your personal information.

3. How we share your information

• With people you choose — your name, photo, availability, and the plans you create are shared with the group members and contacts you interact with, as part of using the Service.
• With service providers — trusted vendors who process data on our behalf to run the Service (see below).
• For legal reasons — where required by law, to protect our rights, or to prevent harm.

4. Third-party services

We use the following providers, each with its own privacy policy:

• Google Firebase — authentication, database (Cloud Firestore), storage, and push messaging.
• Google Sign-In and Apple Sign-In — for logging in.
• Calendar providers you connect — to read availability.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain it to comply with legal obligations. Note that content already shared with other users (for example, a group plan) may remain visible to them.

6. Security

We use industry-standard measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to withdraw permissions (such as contacts or calendar access) at any time in your device settings. To exercise these rights, contact us using the details below.

8. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, for material changes, notify you in the app where appropriate.

10. Contact & data deletion

To request access to or deletion of your data, or for any privacy question, contact us: